Job Description
Join our dynamic team as an Evening Part-Time Customer Service Specialist at Urban Retail Solutions in Philadelphia. This immediate hire opportunity offers flexible evening and weekend shifts for motivated individuals seeking work-life balance. You'll be the face of our brand, delivering exceptional service to our diverse clientele while supporting daily store operations. Enjoy competitive pay, comprehensive training, and a supportive work environment designed for professional growth. Perfect for students, second-job seekers, or those seeking flexible hours in the City of Brotherly Love.
Responsibilities
- Deliver exceptional in-person customer service with product knowledge and problem-solving skills
- Process transactions accurately using POS systems while maintaining cash handling procedures
- Manage inventory restocking, visual merchandising, and store cleanliness standards
- Assist with inventory counts, stock rotations, and loss prevention protocols
- Collaborate with evening team members to achieve sales targets and operational goals
- Respond to customer inquiries via phone and email during weekend shifts
- Participate in weekend promotional events and seasonal campaigns
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Availability for evening shifts (4 PM - 10 PM) and weekend hours (Saturday/Sunday)
- Previous retail or customer service experience preferred but not required
- Strong communication skills and ability to multitask in fast-paced environments
- Basic math proficiency for transactions and inventory management
- Reliable transportation and punctuality for all scheduled shifts
- Ability to stand for extended periods and lift up to 25 pounds
- Positive attitude and commitment to team collaboration