Job Description
Join FlexiPay Solutions and transform your evenings into rewarding opportunities! We're seeking dynamic Evening Part-Time Customer Service Specialists in Boston to deliver exceptional client experiences with daily pay. Enjoy unmatched flexibility in your schedule while contributing to our innovative fintech platform. No weekends, no surprises—just reliable evening shifts and compensation deposited within 24 hours of your work. Hiring now for immediate start!
Responsibilities
- Resolve customer inquiries via phone, email, and chat with precision and empathy
- Process transactions and account modifications using proprietary software
- Maintain accurate client records and documentation in CRM systems
- Collaborate with support teams to resolve complex escalations
- Meet daily performance metrics while maintaining quality standards
- Participate in bi-weekly virtual training sessions for skill development
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or call center experience
- Exceptional verbal/written communication skills
- Proficiency with digital tools and multitasking abilities
- Reliable high-speed internet and quiet home workspace
- Availability for 4-5 evening shifts weekly (5 PM - 10 PM)
- Strong problem-solving and conflict resolution aptitude