Job Description
Join our dynamic team as an Evening Part-Time Customer Service Specialist in Detroit! Enjoy the flexibility of evening shifts (4 PM - 10 PM) with daily pay options. We're seeking motivated individuals who thrive in fast-paced environments while delivering exceptional customer experiences. This role offers remote work opportunities with minimal commute, perfect for students, parents, or anyone seeking work-life balance. Competitive hourly rates with same-day payout through our secure digital platform.
Responsibilities
- Handle inbound customer inquiries via phone, chat, and email with professionalism
- Resolve billing, technical, and service-related issues efficiently
- Maintain detailed customer records in CRM systems
- Collaborate with team members to improve service protocols
- Meet daily performance metrics for call quality and resolution times
- Adhere to company compliance and data security standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Ability to work independently during evening hours
- Proficient with digital tools (CRM, chat software)
- Reliable internet connection for remote work
- Flexible schedule availability (4 PM - 10 PM)