Job Description
Are you seeking a rewarding evening part-time job in Louisville, KY that offers stability and growth? Louisville Customer Solutions is looking for a dedicated Customer Service Associate to join our dynamic team. Experience the convenience of our weekly pay structure and enjoy the flexibility of evening shifts. We pride ourselves on a culture of excellence and support.
Key Highlights of this Role:
- Weekly Payroll: Get paid on time, every week, without the wait.
- Evening Shifts: Work hours that fit your lifestyle (typically 4:00 PM - 12:00 AM).
- Career Advancement: Clear pathways for promotion within the organization.
- Modern Environment: Work in a state-of-the-art facility with great amenities.
We are committed to hiring the best talent to represent our brand. If you are looking for a reliable evening position with a great team, we want to hear from you.
Responsibilities
- Manage a high volume of incoming customer inquiries via phone and email with a focus on accuracy and speed.
- Resolve customer complaints and issues efficiently while maintaining a positive and professional demeanor.
- Process orders, returns, and exchanges accurately in the company CRM system.
- Document customer interactions and feedback to help improve service protocols.
- Collaborate with the evening shift team to ensure operational goals are met.
- Adhere to all company policies, including data privacy and security standards.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is a plus, but we provide comprehensive training for the right candidates.
- Excellent verbal communication and active listening skills.
- Ability to work evenings and weekends as required by the business schedule.
- Basic computer proficiency and typing speed of 40+ WPM.
- Must be reliable, punctual, and a team player.