Job Description
Join FlexShift Solutions and transform your evenings into rewarding work! We're urgently hiring enthusiastic individuals for flexible evening part-time roles in Memphis, TN. Enjoy competitive pay, dynamic team environments, and schedule options that fit your lifestyle. Perfect for students, parents, or anyone seeking work-life balance without compromising income. Apply today and start your flexible career journey with us!
Responsibilities
- Provide exceptional customer support via phone, email, and chat during evening hours
- Resolve inquiries efficiently while maintaining positive brand representation
- Document interactions accurately in CRM systems
- Collaborate with day-shift teams for seamless service continuity
- Meet performance metrics for response time and resolution rates
- Adapt to changing product/service information updates
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 1 year customer service experience
- Strong communication and problem-solving abilities
- Availability for flexible evening shifts (3-8 PM)
- Proficient with digital tools and CRM software
- Ability to multitask in fast-paced environments
- Positive attitude and resilience under pressure
- Memphis area residency required