Job Description
Join our dynamic team and earn extra cash with flexible evening shifts! Tampa Bay Staffing Solutions is seeking motivated individuals to provide exceptional customer support during peak evening hours. This immediate-hire opportunity offers competitive pay and a supportive environment where your skills make a real difference. Perfect for students, parents, or anyone seeking supplemental income. No weekends required!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and resolve billing issues efficiently
- Update customer records in CRM systems with accurate information
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics for response time and resolution
- Adhere to company protocols for data security and confidentiality
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office applications
- Flexible schedule availability (evenings 5 PM - 11 PM)
- Positive attitude with a service-oriented mindset