Job Description
Boost your income with our urgent evening part-time opportunities in Charlotte! MetroConnect Solutions is seeking motivated individuals to join our dynamic customer service team. Enjoy flexible evening hours while earning competitive pay in a supportive environment. Perfect for students, parents, or anyone seeking supplemental income with no weekends required.
What We Offer:
- Competitive hourly pay ($18-$22)
- Flexible evening shifts (4 PM - 10 PM)
- Comprehensive paid training
- Opportunities for advancement
- Modern, collaborative workspace
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Process transactions and resolve billing issues
- Document interactions in CRM systems
- Collaborate with team members for seamless service
- Adhere to company policies and compliance standards
- Identify upsell opportunities during interactions
- Maintain accurate customer records
Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong verbal and written communication skills
- Ability to work evenings and weekends
- Basic computer proficiency
- Problem-solving mindset
- Reliable transportation to downtown Charlotte