Job Description
Join our dynamic team at City Nightlife Services and become the face of our vibrant evening operations! We're seeking enthusiastic Evening Part-Time Customer Service Specialists to deliver exceptional experiences during our busiest hours. Perfect for students, night owls, or those seeking flexible schedules, this role offers immediate hire with competitive pay and growth opportunities. Enjoy a fast-paced environment where your people skills shine while supporting our thriving community of patrons.
Why You'll Love Working With Us:
- Immediate start – no waiting periods!
- Flexible evening/weekend shifts (3:00 PM - 11:00 PM)
- Free parking and meal discounts
- Comprehensive on-the-job training
- Fun, energetic team culture
Responsibilities
- Deliver outstanding customer service via phone, in-person, and digital channels
- Process reservations, payments, and membership inquiries with precision
- Resolve customer concerns promptly and professionally
- Collaborate with team members to ensure smooth operations
- Maintain accurate records using our proprietary CRM system
- Support venue security protocols during peak hours
- Assist with event setup and guest management as needed
Qualifications
- High school diploma or equivalent (college students encouraged)
- 6+ months customer service experience preferred
- Exceptional communication and conflict resolution skills
- Ability to thrive in fast-paced, high-energy environments
- Basic computer proficiency with willingness to learn new systems
- Flexible schedule availability (evenings, weekends, holidays)
- Must pass background check and drug screening
- Bilingual (English/Spanish) highly preferred