Job Description
Looking to boost your income with flexible evening hours? FlexiStaff Solutions is seeking enthusiastic individuals for part-time Customer Service Specialist roles in Memphis. Perfect for students, retirees, or anyone seeking supplemental income, these positions offer competitive pay and comprehensive training. Join our dynamic team where your people skills shine while enjoying work-life balance.
We value reliability and positive attitudes over experience. If you're a natural problem-solver with a passion for helping others, this is your opportunity to earn extra cash while building transferable skills. Enjoy evening shifts (4 PM - 10 PM) with weekends off, plus performance-based incentives.
Responsibilities
- Handle customer inquiries via phone, email, and chat with exceptional professionalism
- Process orders, resolve billing concerns, and troubleshoot technical issues
- Document interactions accurately in our CRM system while maintaining confidentiality
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics including call quality and resolution targets
- Participate in bi-weekly training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent (students welcome)
- Strong verbal communication and active listening skills
- Basic computer proficiency with ability to learn new software quickly
- Reliable transportation and punctual attendance record
- Positive attitude and patience when handling challenging situations
- Ability to multitask in a fast-paced environment
- No prior experience required – full training provided