Job Description
Join our dynamic team at Sunshine Retail Solutions as an Evening Part-Time Customer Service Specialist! We're urgently seeking energetic individuals to deliver exceptional service during our peak evening hours (4 PM - 10 PM). This role is perfect for students, night owls, or anyone seeking flexible evening work in Jacksonville. Enjoy a supportive environment with competitive pay and opportunities for growth. Apply today and become part of our award-winning customer experience team!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and efficiency
- Process transactions accurately using POS systems and maintain cash drawer accountability
- Assist with inventory management, restocking, and visual merchandising
- Resolve customer complaints promptly and escalate complex issues to management
- Collaborate with day shift staff to ensure seamless operations
- Maintain clean, organized, and visually appealing sales floor
- Contribute to team sales goals through product knowledge and upselling
Qualifications
- High school diploma or equivalent (college students encouraged)
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic math proficiency for cash handling
- Flexible schedule availability (evenings, weekends, holidays)
- Reliable transportation to Jacksonville location
- Positive attitude and problem-solving mindset