Job Description
Join our dynamic team as an Evening Part-Time Customer Service Representative at Wichita Community Services! We're seeking energetic individuals to provide exceptional support during flexible evening and weekend shifts. Perfect for students, parents, or anyone seeking work-life balance, this role offers competitive pay and a rewarding experience serving our diverse community.
Why Join Us?
- Flexible evening/weekend schedule (4:00 PM - 8:00 PM, weekends as needed)
- Competitive hourly wage with growth opportunities
- Comprehensive training and supportive team environment
- Free parking and convenient downtown location
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Resolve inquiries efficiently while maintaining high satisfaction standards
- Process transactions and maintain accurate documentation
- Collaborate with team members to ensure seamless service delivery
- Uphold company policies and confidentiality protocols
- Contribute to continuous improvement of service processes
Qualifications
- High school diploma or equivalent (college coursework preferred)
- Minimum 6 months customer service or related experience
- Strong communication and problem-solving abilities
- Proficiency with Microsoft Office suite and CRM systems
- Availability for consistent evening/weekend shifts
- Positive attitude and ability to thrive in fast-paced environments
- Reliable transportation to downtown Wichita location