Job Description
Transform your evenings into extra income with our flexible part-time opportunities! FlexWork Solutions is seeking enthusiastic Evening Part-Time Customer Service Specialists in Fort Worth, TX. Perfect for students, parents, or anyone seeking supplemental income, this role offers competitive pay and a supportive environment. Join our dynamic team and gain valuable experience while helping customers achieve their goals. No experience required – we provide comprehensive training! Apply today and start earning tomorrow.
Responsibilities
- Deliver exceptional customer service via phone, email, and chat during evening shifts (4 PM - 10 PM)
- Resolve customer inquiries efficiently using CRM tools and knowledge bases
- Process transactions and maintain accurate customer records
- Collaborate with day-team specialists for seamless service continuity
- Meet/exceed performance metrics for response time and resolution rate
- Participate in ongoing product training and process updates
- Contribute to team feedback for service improvement initiatives
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new systems
- Reliable transportation to Fort Worth location
- Ability to work independently and manage time effectively
- Positive attitude and problem-solving mindset
- Availability for 20-25 hours per week (evenings only)
- Background check required upon offer