Job Description
Join our dynamic team at Tulsa Community Connect as an Evening Part-Time Customer Service Specialist! We're urgently seeking energetic individuals to deliver exceptional support during our peak evening hours. This flexible role offers the perfect opportunity to make a meaningful impact while maintaining work-life balance. Enjoy a supportive environment, competitive compensation, and the chance to grow your customer service skills in a community-focused organization.
Responsibilities
- Provide outstanding customer support via phone, email, and in-person during evening hours (4 PM - 10 PM)
- Resolve customer inquiries efficiently while maintaining a positive brand image
- Process transactions accurately and maintain detailed documentation
- Collaborate with day-shift teams to ensure seamless service continuity
- Contribute to inventory management and operational readiness
- Identify opportunities to enhance customer experience
- Adhere to all company policies and security protocols
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- Proficient with basic computer applications
- Flexible schedule availability including weekends
- Valid Oklahoma driver's license (if local travel required)
- Positive attitude and commitment to excellence