Job Description
Join our dynamic team as an Evening Part-Time Customer Service Specialist in Wichita! We're seeking energetic professionals to deliver exceptional client experiences during our peak evening hours. This immediate-start opportunity offers flexible scheduling perfect for students, parents, or professionals seeking supplemental income. Enjoy a supportive environment with competitive pay and growth potential.
As a key member of our client-facing team, you'll handle inquiries, resolve issues, and ensure seamless service delivery. Training provided – no prior experience necessary if you possess strong communication skills and a service-oriented mindset. Apply today and start your rewarding evening career in Wichita!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Resolve billing issues and service complaints efficiently
- Process transactions and maintain accurate client records
- Collaborate with day-team staff for seamless service continuity
- Adhere to company protocols while maintaining high customer satisfaction
- Assist with evening facility operations and security protocols
- Contribute to monthly performance improvement initiatives
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency with Microsoft Office Suite
- Strong verbal communication and active listening skills
- Ability to work independently with minimal supervision
- Reliable transportation and punctual attendance record
- Flexibility to work evenings (3:00 PM - 11:00 PM) weekends
- Positive attitude and problem-solving aptitude