Job Description
Join our award-winning team at Nevada Hospitality Group, where we create unforgettable guest experiences in the heart of Las Vegas! We're seeking enthusiastic Evening Part-Time Customer Service Specialists to support our high-energy operations. This immediate-opening role offers flexible evening shifts (4 PM - 12 AM) with competitive pay and growth opportunities. Perfect for students, night owls, or those seeking supplemental income. Enjoy our vibrant work culture and the chance to become part of Vegas's premier hospitality brand!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Manage guest check-ins, reservations, and special requests with precision
- Process payments and maintain accurate transaction records
- Coordinate with housekeeping and security teams for seamless operations
- Resolve guest inquiries and complaints with professionalism and empathy
- Uphold brand standards through consistent service excellence
- Assist with inventory management and facility maintenance tasks
Qualifications
- High school diploma or equivalent (required)
- Minimum 6 months customer service experience
- Availability for evening shifts (4 PM - 12 AM) weekends
- Proficient in basic computer systems and POS software
- Strong communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- 21+ years old (required for alcohol service compliance)
- Positive attitude and team-oriented mindset