Job Description
Join our dynamic team at Metro Retail Solutions as an Evening Part-Time Customer Service Specialist! We're seeking energetic professionals to deliver exceptional experiences during our peak evening and weekend hours. This flexible role offers competitive pay, growth opportunities, and a vibrant team environment perfect for students, parents, or anyone seeking work-life balance. Located in downtown Minneapolis, you'll be at the heart of the city's retail scene while gaining valuable customer service skills.
Responsibilities
- Provide exceptional in-store customer service during evening and weekend shifts
- Process transactions accurately using POS systems while maintaining security protocols
- Assist with inventory management, stocking, and visual merchandising
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to maintain store cleanliness and operational standards
- Support promotional campaigns and seasonal events during peak hours
- Contribute to a positive, inclusive work environment
Qualifications
- High school diploma or equivalent (current students welcome)
- Availability for flexible evening and weekend shifts (minimum 20 hours/week)
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Previous retail or customer service experience preferred
- Ability to stand for extended periods and lift up to 30 lbs
- Reliable transportation and punctuality
- Positive attitude and problem-solving mindset