Job Description
Join our dynamic team at Urban Retail Hub as an Evening Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional experiences during our peak evening hours. Perfect for students or professionals seeking flexible schedules, this role offers competitive pay and a vibrant work environment. Enjoy complimentary staff discounts and opportunities for career growth within our expanding retail network. Apply today and become part of our award-winning customer experience team!
Responsibilities
- Deliver outstanding customer service via in-person and digital channels
- Process transactions accurately using POS systems
- Manage inventory and maintain visual merchandising standards
- Resolve customer inquiries with empathy and efficiency
- Collaborate with evening shift teams to achieve sales targets
- Adhere to health and safety protocols
- Support store operations during peak evening foot traffic
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings (4 PM - 10 PM) including weekends
- Basic proficiency with POS systems and digital tools
- Exceptional problem-solving abilities
- Positive attitude and team-oriented mindset
- Right to work in the United Kingdom