Job Description
Are you searching for evening part-time jobs in Portland, OR? We are an industry-leading organization currently conducting urgent hiring for motivated individuals to join our evening support team. This is a fantastic opportunity to secure a stable position with competitive pay and a positive work environment.
In this role, you will be the first point of contact for our valued clients, ensuring their inquiries are resolved efficiently and professionally. If you are reliable, self-motivated, and looking for a flexible schedule that fits your lifestyle, we want to hear from you.
Why Apply?
- Competitive hourly wage ($18 - $22/hr)
- Flexible evening shifts (3 PM - 12 AM)
- Opportunity for full-time conversion
- Employee assistance programs
Don't miss out on this urgent hiring opportunity. Apply today to start your journey with us!
Responsibilities
- Manage Customer Inquiries: Handle a high volume of incoming calls, emails, and chat messages during evening shifts.
- Resolve Issues: Troubleshoot customer problems and provide effective solutions to ensure high satisfaction ratings.
- Documentation: Accurately log all interactions and account updates into the CRM system.
- Team Collaboration: Work closely with the day-shift team to ensure seamless operations.
- Product Updates: Stay informed about new products and services to provide accurate information.
Qualifications
- Education: High school diploma or GED equivalent required.
- Experience: Previous customer service experience preferred but not mandatory for top candidates.
- Availability: Must be available to work evenings, weekends, and holidays as needed.
- Skills: Strong verbal communication and active listening skills.
- Reliability: Punctual and able to work independently with minimal supervision.