Job Description
Are you seeking a flexible evening part-time job in Miami, FL, that offers growth and a modern work environment? Horizon Support Services is urgently hiring dedicated professionals to join our dynamic team. We pride ourselves on exceptional customer service and offer competitive pay for evening shifts.
Why Join Us?
- Flexible Schedule: Work evening hours that fit your lifestyle.
- Competitive Pay: Earn between $15.00 - $22.00 per hour.
- Modern Benefits: Access to health, dental, and vision insurance.
- Professional Growth: Clear pathways for advancement within the company.
Take the next step in your career with a company that values your time and talent. Apply today!
Responsibilities
- Resolve Customer Inquiries: Handle incoming calls and emails regarding products and services with empathy and efficiency.
- Issue Resolution: Troubleshoot problems and provide accurate solutions to ensure customer satisfaction.
- Record Management: Maintain precise and up-to-date customer records in our CRM system.
- Shift Management: Adhere to evening shift schedules, including potential weekend coverage, ensuring minimal downtime.
- Team Collaboration: Communicate effectively with team leads and colleagues to address workflow needs.
- Product Knowledge: Stay informed about product updates to provide accurate information to clients.
Qualifications
- Education: High school diploma or GED required.
- Experience: Previous customer service experience is preferred but not mandatory.
- Communication: Excellent verbal and written communication skills in English.
- Availability: Must be available to work evenings, specifically starting at 4:00 PM or later.
- Computer Skills: Basic proficiency with Microsoft Office Suite and computer navigation.
- Reliability: Punctual with a strong work ethic and professional demeanor.