Job Description
Join MetroConnect Services and transform your evenings into extra income! We're urgently hiring passionate Evening Part-Time Customer Service Representatives in Kansas City, MO. Perfect for students, parents, or anyone seeking flexible hours with competitive pay. Enjoy a supportive team environment, comprehensive training, and the opportunity to make a real impact while earning $16-$22 hourly. Apply now – positions fill quickly!
Responsibilities
- Deliver exceptional customer support via phone and digital channels during evening shifts
- Resolve inquiries, process transactions, and maintain accurate documentation
- Collaborate with cross-functional teams to ensure seamless service delivery
- Uphold company standards for professionalism and customer satisfaction
- Adapt to changing priorities while maintaining service quality metrics
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Strong communication skills and problem-solving abilities
- Reliable transportation to our Grand Boulevard location
- Availability for 3-5 evening shifts weekly (3:00 PM - 11:00 PM)
- Basic proficiency with CRM systems and Microsoft Office Suite
- Positive attitude and commitment to teamwork