Job Description
Join our dynamic team and earn extra cash with flexible evening shifts! Memphis Service Solutions is hiring immediately for part-time Customer Service Representatives in Memphis, TN. Perfect for students, second earners, or anyone seeking supplemental income. Enjoy a supportive environment with paid training and weekly pay. No experience required – we provide comprehensive onboarding!
Responsibilities
- Handle inbound customer inquiries via phone and email
- Process transactions and resolve billing discrepancies
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Adhere to company protocols and security guidelines
- Meet performance metrics for call quality and resolution
Qualifications
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to work evenings (5 PM - 10 PM)
- Basic computer proficiency (Windows, browsers)
- Reliable transportation to Beale Street location
- Positive attitude and customer-first mindset