Job Description
Transform your evenings into extra income! FlexiStaff Solutions is seeking motivated Evening Part-Time Customer Service Representatives in Albuquerque. Enjoy flexible evening shifts while delivering exceptional support to our clients. Perfect for students, parents, or anyone seeking supplemental income with growth opportunities. Join our vibrant team where your dedication is rewarded with competitive pay and a supportive work environment.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Process orders, resolve billing issues, and provide product information
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex customer concerns
- Adhere to company protocols and maintain service quality standards
- Complete training modules to enhance product knowledge
- Contribute to weekly performance improvement initiatives
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Strong communication and problem-solving skills
- Ability to work independently during evening shifts (4 PM - 10 PM)
- Proficiency with basic computer applications
- Reliable transportation to our Albuquerque location
- Positive attitude with customer-first mindset
- Available to work weekends as needed