Job Description
Join TechHub Solutions Inc. as an Evening Customer Service Specialist and enjoy flexible evening/weekend shifts with weekly pay! We're seeking energetic professionals to support our growing tech client base in San Jose. This role offers competitive compensation, a dynamic work environment, and opportunities for advancement. Perfect for students, parents, or anyone seeking a balanced work-life schedule. Apply today and start earning every week!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat during evening/weekend shifts
- Resolve technical inquiries and troubleshoot software/hardware issues
- Update and maintain customer records in CRM systems
- Collaborate with cross-functional teams to resolve escalated cases
- Document interactions and provide weekly performance reports
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- 6+ months customer service or technical support experience
- Proficiency with Windows/macOS and basic troubleshooting
- Strong written and verbal communication skills
- Ability to work independently during evening/weekend hours
- Basic familiarity with CRM platforms (e.g., Salesforce, Zendesk)
- Positive attitude and problem-solving mindset