Job Description
Join our dynamic team at City Hospitality Group as an Evening Part-Time Customer Service Associate! We're urgently seeking energetic individuals to deliver exceptional guest experiences during our peak evening hours. This role offers flexible scheduling and immediate start opportunities for reliable candidates in Indianapolis.
Enjoy a fast-paced environment where your people skills shine, with competitive pay and potential for growth. Perfect for students, second earners, or anyone seeking evening flexibility without sacrificing professional development.
Responsibilities
- Provide outstanding customer service via phone, email, and in-person interactions
- Manage reservations and guest inquiries with precision and professionalism
- Process payments and maintain accurate transaction records
- Collaborate with evening staff to ensure seamless service delivery
- Address customer concerns promptly and escalate complex issues appropriately
- Support facility maintenance and cleanliness standards during evening shifts
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Availability to work evenings (4 PM - 11 PM), weekends, and holidays
- Strong communication and problem-solving abilities
- Basic proficiency with reservation systems and POS software
- Ability to multitask in fast-paced environments
- Positive attitude with a service-oriented mindset