Job Description
We are seeking a dedicated and detail-oriented Evening Part-Time Customer Service Associate to join our growing team in Dallas, Texas. If you are looking for a flexible schedule with immediate hiring opportunities, this is the perfect role for you. We offer a dynamic work environment, competitive pay, and the chance to make a real impact on our client's experience.
Why Join Us?
- Flexible evening shifts that fit your lifestyle.
- Competitive hourly wage with performance bonuses.
- Comprehensive training and career growth opportunities.
Responsibilities
- Handle inbound and outbound customer calls and emails during evening hours.
- Resolve customer inquiries and complaints with a focus on first-call resolution.
- Accurately enter and update customer information into our CRM database.
- Escalate complex issues to the senior support team when necessary.
- Maintain a professional and positive demeanor under pressure.
Qualifications
- High school diploma or GED is required.
- Previous experience in customer service, sales, or support is preferred.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite.
- Ability to work evenings and weekends as required.