Job Description
Join our dynamic team and transform your evenings into rewarding income! FlexHire Solutions is seeking motivated Evening Part-Time Customer Service Associates in Austin, TX. Perfect for students, side hustlers, and those seeking flexible work-life balance. Enjoy competitive pay, no weekends, and a supportive environment where your contributions are valued. Apply today to start earning extra cash on your schedule!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat during evening shifts (4 PM - 10 PM)
- Resolve inquiries efficiently using CRM tools while maintaining service quality standards
- Process transactions and assist with account management tasks
- Document interactions accurately in our customer database
- Collaborate with day team for seamless handover of unresolved cases
- Identify opportunities to enhance customer experience
Qualifications
- High school diploma or equivalent; college students welcome
- 1+ years customer service experience preferred
- Strong communication skills with clear, professional verbal/written abilities
- Proficient with basic computer applications and CRM software
- Reliable transportation and punctual attendance
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset