Job Description
Transform your evenings into profitable opportunities with FlexiCash Solutions! We're seeking motivated Evening Part-Time Customer Service Associates to join our dynamic team in Minneapolis. Enjoy flexible evening schedules (5 PM - 10 PM) while earning competitive pay and gaining valuable experience in a fast-paced environment. Perfect for students, parents, or anyone looking to boost their income without long-term commitments.
Our supportive culture offers paid training, advancement opportunities, and a fun team atmosphere. No weekends required! Apply today to start earning extra cash on your terms.
Responsibilities
- Provide exceptional customer service via phone, email, and chat during evening hours
- Process transactions and resolve billing inquiries with accuracy
- Update customer accounts and maintain detailed documentation
- Collaborate with day-team to ensure seamless service continuity
- Meet performance metrics for call resolution and customer satisfaction
- Participate in ongoing training to enhance product knowledge
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (college students encouraged)
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Reliable evening availability (minimum 20 hours/week)
- Proficient with basic computer applications
- Positive attitude with a service-first mindset
- No weekend or holiday shifts required