Job Description
Join our dynamic team at FlexCare Solutions, where we're urgently seeking motivated Evening Part-Time Associates to deliver exceptional customer experiences. Enjoy the flexibility of a schedule that adapts to your life while making a meaningful impact in our Jacksonville community. We offer competitive pay, comprehensive training, and a supportive environment perfect for students, parents, and professionals seeking work-life balance. Apply today and start your rewarding journey with us!
Responsibilities
- Handle customer inquiries via phone, email, and live chat with professionalism and empathy
- Process transactions and maintain accurate customer records in our CRM system
- Resolve customer concerns efficiently while maintaining service quality standards
- Collaborate with team members to ensure seamless service delivery during evening shifts
- Contribute to continuous improvement of customer service processes
Qualifications
- High school diploma or equivalent (college students encouraged to apply)
- 6+ months of customer service or retail experience preferred
- Exceptional verbal communication and active listening skills
- Ability to work independently and manage time effectively in a flexible schedule
- Proficiency with basic computer applications and willingness to learn new systems
- Positive attitude and problem-solving mindset under pressure