Job Description
Join Urban Logistics Solutions as an Evening Part-Time Customer Service Associate and enjoy flexible hours with weekly pay! We're seeking energetic professionals to support our clients during evening hours while maintaining a healthy work-life balance. This role offers competitive compensation, paid training, and growth opportunities within our expanding team. Perfect for students, parents, or anyone seeking supplemental income with predictable schedules.
Responsibilities
- Handle inbound customer inquiries via phone and email during evening shifts
- Process orders and resolve billing discrepancies with precision
- Maintain accurate customer records in our CRM system
- Collaborate with day-team to ensure seamless service continuity
- Uphold company standards for professionalism and customer satisfaction
- Participate in weekly team briefings for process improvements
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Proficient with basic computer applications
- Ability to work independently with minimal supervision
- Reliable transportation to downtown Chicago location
- Flexibility to work 3-4 evenings per week (20-25 hours)