Job Description
Looking to boost your income without sacrificing your daytime commitments? Join FlexiStaff Solutions as an Evening Part-Time Customer Service Associate and earn competitive pay with flexible scheduling. Perfect for students, parents, or anyone seeking supplemental income. Enjoy a supportive team environment, paid training, and opportunities for advancement. Apply today and start earning extra cash tomorrow!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat during evening hours
- Resolve inquiries efficiently while maintaining high satisfaction scores
- Process transactions and update customer records accurately
- Collaborate with day-shift teams for seamless service continuity
- Adhere to company protocols and security guidelines
- Identify upsell opportunities for premium services
- Contribute to team performance metrics and improvement initiatives
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Strong verbal/written communication skills
- Proficiency with CRM software and MS Office Suite
- Ability to multitask in fast-paced environments
- Reliable transportation to downtown Columbus location
- Availability for 4-5 evening shifts weekly (4 PM - 9 PM)
- Positive attitude and problem-solving mindset