Job Description
Join our dynamic team at Coastal Hospitality Group as an Evening Part-Time Customer Service Associate! We're urgently hiring motivated individuals to deliver exceptional guest experiences during our peak evening hours. Enjoy a flexible schedule with competitive compensation in a vibrant coastal setting. Perfect for students, parents, or anyone seeking work-life balance. Apply today and become part of Long Beach's premier hospitality experience!
Responsibilities
- Provide exceptional customer service to guests via phone and in-person inquiries
- Manage reservation systems and process payments accurately
- Coordinate with dining and event teams to ensure seamless guest experiences
- Address customer concerns with professionalism and problem-solving skills
- Maintain cleanliness and organization of public areas
- Assist with inventory management and restocking supplies
- Support team during high-traffic evening hours
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings (4 PM - 12 PM) with flexible scheduling
- Basic computer proficiency and POS system knowledge
- Positive attitude and teamwork-oriented mindset
- Must be 18+ years old with reliable transportation
- Ability to stand/walk for extended periods
- Attention to detail in high-pressure environments