Job Description
Join Urban Hub Services as an Evening Part-Time Customer Service Associate and enjoy the perfect work-life balance with flexible evening schedules and weekly pay! We're seeking energetic professionals to deliver exceptional service at our vibrant downtown San Francisco location. This role offers immediate start, competitive compensation, and the opportunity to work in a dynamic team environment while supporting our mission to enhance urban living experiences.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person during evening hours (4 PM - 11 PM)
- Process transactions accurately using our POS system while maintaining cash handling protocols
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management and store presentation during evening shifts
- Collaborate with team members to ensure seamless operational handovers
- Maintain a clean, organized, and welcoming store environment
Qualifications
- High school diploma or equivalent; college students welcome to apply
- Minimum 6 months customer service or retail experience
- Availability to work 3-5 evening shifts weekly (including weekends)
- Strong communication skills and problem-solving abilities
- Basic proficiency with POS systems and digital tools
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and commitment to teamwork