Job Description
Join our dynamic team as an Evening Part-Time Customer Service Associate at BrightShift Staffing! We're seeking energetic professionals to deliver exceptional customer experiences during evening hours. This flexible role offers weekly pay, perfect for students or those seeking supplemental income. Enjoy a modern work environment with comprehensive training and opportunities for growth. Apply today and start earning quickly with our streamlined onboarding process!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism and efficiency
- Resolve billing issues and process transactions accurately
- Update customer profiles and maintain detailed records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and data security protocols
- Identify upselling opportunities and promote relevant products/services
- Provide feedback to improve customer experience workflows
Qualifications
- High school diploma or equivalent required
- 6+ months of customer service or retail experience preferred
- Strong verbal communication and active listening skills
- Proficiency with Microsoft Office and CRM software
- Ability to multitask in a fast-paced environment
- Available for evening shifts (5 PM - 11 PM) weekdays and weekends
- Reliable transportation to our Manhattan location
- Positive attitude with problem-solving mindset