Job Description
Join our dynamic team at Metro Retail Solutions and become the face of exceptional customer service! We're seeking motivated Evening Part-Time Customer Service Associates to deliver outstanding experiences in our high-traffic Philadelphia location. This is your opportunity to work flexible evening hours while gaining valuable retail experience with immediate start dates. Enjoy competitive pay, a supportive team environment, and the chance to grow with a forward-thinking company.
Responsibilities
- Provide exceptional customer service through in-person interactions and digital channels
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Assist with inventory management, stocking, and visual merchandising
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to maintain store cleanliness and operational standards
- Support loss prevention efforts by monitoring store activities
- Participate in training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent; college students welcome
- Minimum 6 months customer service or retail experience preferred
- Availability for evening shifts (3 PM - 11 PM) including weekends
- Strong communication and interpersonal skills
- Basic math proficiency for transaction handling
- Ability to stand for extended periods and lift up to 25 lbs
- Reliable transportation to Arch Street location
- Positive attitude and team-oriented mindset