Job Description
Join our dynamic team at Urban Retail Solutions as an Evening Part-Time Customer Service Associate! We're seeking energetic individuals to deliver exceptional experiences during our peak evening hours. This immediate hire opportunity offers flexible scheduling, competitive pay, and the chance to be part of Chicago's vibrant retail scene.
As a key member of our customer experience team, you'll handle inquiries, resolve issues, and ensure every interaction leaves a positive impression. Perfect for students or professionals seeking supplemental income, this role combines meaningful work with the flexibility of evening shifts.
Responsibilities
- Provide exceptional customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Manage inventory and maintain organized display areas
- Resolve customer complaints with empathy and efficiency
- Collaborate with evening staff to ensure seamless operations
- Adhere to all safety and security protocols
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Evening availability (4 PM - 10 PM, weekdays and weekends)
- Basic math and computer proficiency
- Positive attitude and problem-solving mindset