Job Description
Are you seeking a rewarding career that fits your lifestyle? Apex Retail Solutions is currently hiring enthusiastic individuals for our Evening Part-Time Customer Experience Specialist role in Cleveland, Ohio. We pride ourselves on offering a premium work environment where your contributions are valued, and your schedule remains flexible.
In this position, you will serve as the face of our brand, ensuring every customer leaves with a smile. Whether you are a student, a parent, or looking to transition into retail management, our evening shifts allow you to maximize your earnings while enjoying your evenings and weekends off.
Why Join Us?
- Competitive hourly wage starting at $18/hr.
- Comprehensive training and clear career advancement pathways.
- A supportive, inclusive team culture.
Responsibilities
- Greet and welcome customers warmly upon arrival, providing immediate assistance.
- Process sales transactions accurately using point-of-sale (POS) systems and handle returns/exchanges with efficiency.
- Maintain the showroom floor standards, ensuring products are organized, clean, and accessible.
- Answer customer inquiries regarding product availability, pricing, and store policies.
- Assist in inventory management and stock replenishment during slower periods.
- Resolve customer complaints and issues diplomatically to ensure high satisfaction scores.
Qualifications
- High school diploma or equivalent required; previous retail experience is a plus but not mandatory.
- Strong interpersonal and communication skills with a customer-centric attitude.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Basic computer literacy and ability to learn new software quickly.
- Physical stamina to stand for extended periods and lift merchandise up to 25 lbs.
- Reliable transportation is required.