Job Description
Join Lumen Retail Solutions as an Evening Part-Time Customer Experience Specialist and transform how customers interact with premium brands! We're seeking dynamic individuals to deliver exceptional service during our high-traffic evening hours (4 PM - 11 PM). This role combines sales expertise with tech-savvy assistance to create memorable shopping experiences. Enjoy flexible scheduling, competitive pay, and opportunities for advancement in our innovative retail environment.
Responsibilities
- Deliver personalized customer consultations using our AR-powered virtual try-on system
- Process transactions and maintain accurate inventory records via our tablet POS system
- Host exclusive evening product demonstrations and VIP events
- Collaborate with day staff to ensure seamless customer journey transitions
- Implement visual merchandising standards during off-peak hours
- Resolve customer inquiries with empathy and product expertise
Qualifications
- 1+ years in customer-facing retail or hospitality roles
- Proficiency with mobile POS systems and inventory apps
- Evening availability minimum 20 hours/week (4-11 PM shifts)
- Strong verbal communication and conflict resolution skills
- Basic knowledge of social media platforms for customer engagement
- Ability to stand/walk for extended periods and lift 25 lbs
- High school diploma or equivalent required