Job Description
Are you looking for a flexible, high-impact role that fits your evening schedule? Apex Solutions LLC is seeking a dedicated Evening IT Support Specialist to join our dynamic team in Orlando, Florida.
At Apex, we pride ourselves on delivering top-tier technical assistance to our clients. We understand the demands of modern life, which is why we offer a competitive salary, weekly paychecks, and a supportive environment that values work-life balance. If you are tech-savvy and enjoy helping people solve problems, this is the perfect opportunity for you.
Why Join Us?
- Weekly Pay: Get paid on time, every week, with no waiting.
- Flexible Hours: Evening shifts (4:00 PM - 12:00 AM) allow you to manage your personal commitments.
- Modern Tools: Work with the latest software and hardware.
We are committed to hiring the best talent in the Sunshine State and offer a culture of growth and respect.
Responsibilities
- Provide remote and on-site technical support to clients during evening hours.
- Diagnose and troubleshoot hardware, software, and network issues efficiently.
- Document all technical interactions and resolutions in our CRM system.
- Assist with the setup and configuration of new devices and software installations.
- Maintain a high level of customer satisfaction through clear and professional communication.
- Collaborate with the morning support team to hand over critical tickets.
Qualifications
- High school diploma or equivalent; associate degree preferred.
- Proven experience in IT support, help desk, or customer service.
- Strong knowledge of Windows, macOS, and common productivity software.
- Excellent written and verbal communication skills.
- Ability to work evenings and weekends as required.
- Problem-solving mindset with a patient demeanor.