Job Description
Are you a student looking for a flexible schedule? Do you have a passion for technology and helping others?
Indigo Systems Inc. is urgently hiring an Evening Part-Time IT Support Specialist to join our growing team in Indianapolis. We value diversity and are specifically looking for motivated students to bridge the gap between academic knowledge and real-world application.
As a Part-Time Evening Specialist, you will provide critical technical assistance to our clients during our peak operational hours. This is a fantastic opportunity to gain experience in a corporate environment while enjoying the flexibility of evening shifts.
Why Join Us?
- Perfect for students seeking work-life balance.
- Competitive hourly rate with performance bonuses.
- Comprehensive training provided.
- Opportunity for full-time conversion.
Responsibilities
- Provide remote and on-site technical support to end-users via phone and ticketing systems.
- Troubleshoot hardware, software, and network connectivity issues in a timely manner.
- Assist with password resets, account management, and software installations.
- Maintain accurate documentation of all support tickets and resolutions.
- Collaborate with the full-time team to ensure seamless service delivery.
- Stay up-to-date with the latest technology trends and company policies.
Qualifications
- Currently enrolled in a college or university program (Students Welcome!).
- Basic understanding of computer hardware, operating systems (Windows/macOS), and networking concepts.
- Excellent verbal and written communication skills.
- Ability to work independently and solve problems with minimal supervision.
- Reliable internet connection and a quiet workspace are essential.
- Strong customer service orientation and patience.