Job Description
Join our dynamic team at Urban Hospitality Group, where we're redefining evening hospitality experiences in Dallas! We're seeking passionate Evening Hospitality Associates to deliver exceptional service during our peak evening and weekend hours. Enjoy flexible scheduling, competitive pay, and opportunities for advancement in a vibrant, fast-paced environment. Perfect for students, night owls, and career-driven individuals seeking work-life balance.
As an Evening Hospitality Associate, you'll be the cornerstone of our guest experience, creating memorable moments while maintaining our high standards of excellence. We value teamwork, initiative, and a positive attitude. If you thrive in energetic settings and appreciate the unique charm of evening operations, this is your chance to shine.
Responsibilities
- Deliver exceptional customer service during evening and weekend shifts
- Manage reservations, seating arrangements, and guest inquiries
- Coordinate with kitchen and bar staff for seamless service flow
- Maintain cleanliness and ambiance of all guest areas
- Process payments accurately and efficiently
- Resolve guest concerns promptly and professionally
- Assist in inventory management and restocking
- Adhere to all health and safety protocols
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to thrive in fast-paced evening environments
- Flexibility to work evenings, weekends, and holidays
- Basic math skills for transaction handling
- Positive attitude and team player mentality
- Must be 18+ years old
- Valid Texas Food Handler certification (or willingness to obtain)