Job Description
Join Urban Hospitality Group's dynamic team as a Weekend Hospitality Specialist! We're seeking energetic professionals to deliver exceptional guest experiences during our peak weekend operations. Enjoy flexible scheduling with shifts available Saturday-Sunday, perfect for students, parents, or those seeking work-life balance. Our premium downtown Washington DC location offers competitive pay, comprehensive training, and opportunities for advancement in the hospitality industry.
Why Work With Us?
- Flexible weekend shifts (8-24 hours/week)
- Competitive hourly wages + performance bonuses
- Professional development programs
- Modern, vibrant work environment
- Complimentary meal benefits
Responsibilities
- Deliver exceptional customer service to weekend guests
- Manage front desk operations and check-in/check-out processes
- Coordinate with housekeeping and maintenance teams
- Handle guest inquiries and resolve service issues
- Process payments and maintain accurate records
- Execute upselling strategies for premium services
- Maintain cleanliness and organization of public areas
Qualifications
- Previous customer service or hospitality experience preferred
- Availability to work weekends (Saturday/Sunday)
- Strong communication and problem-solving skills
- Ability to work independently and in a team
- Basic computer proficiency
- Positive, guest-focused attitude
- Flexibility to cover varying weekend shifts
- Must be 18+ years old