Job Description
Join our award-winning hospitality team as an Evening Associate at Mountain View Resorts! We're seeking vibrant professionals to deliver exceptional guest experiences during evening hours at our premier Colorado Springs location. Enjoy competitive pay, flexible scheduling, and a supportive work environment with opportunities for advancement. Perfect for students, parents, or anyone seeking a rewarding evening career in tourism and hospitality.
Responsibilities
- Provide exceptional guest service through personalized assistance and problem-solving
- Manage check-in/check-out processes efficiently using our resort management system
- Prepare and maintain resort amenities including lobby areas, pools, and dining spaces
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and manage cash handling procedures accurately
- Assist with event setup and guest activities during evening hours
- Respond to guest inquiries with professionalism and local knowledge
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer proficiency and point-of-sale system knowledge
- Flexible availability including weekends and holidays
- Valid driver's license and reliable transportation
- Ability to stand/walk for extended periods
- Positive attitude and commitment to guest satisfaction