Job Description
Join our dynamic team at Metropolitan Hospitality Group as an Evening Guest Services Associate! This entry-level position offers flexible evening hours in Seattle's vibrant downtown. Perfect for students, career changers, or those seeking supplemental income. Enjoy competitive pay, free parking, and a supportive environment where your customer service skills shine.
We're looking for friendly, reliable individuals to create memorable experiences for our guests. No prior hospitality experience required – we provide comprehensive training. Join us to build your career while enjoying Seattle's nightlife from the inside!
Responsibilities
- Provide exceptional front-desk service to guests with warm professionalism
- Manage check-in/check-out processes efficiently using our property management system
- Address guest inquiries and resolve concerns promptly
- Maintain clean, organized lobby and common areas
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and manage cash handling procedures
- Assist with event setup and evening guest requests
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to stand/walk for extended periods during shifts
- Flexible availability including weekends and holidays
- Positive attitude with problem-solving mindset
- Reliable transportation to downtown Seattle location
- No prior experience required – training provided