Job Description
Join our award-winning hospitality team as an Evening Guest Services Associate! Perfect for students, career changers, or anyone seeking flexible evening hours with no prior experience required. You'll be the first point of contact for our guests during peak evening hours, ensuring exceptional service and memorable stays. We provide comprehensive paid training and a supportive team environment where your growth is prioritized. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our expanding Texas locations.
Responsibilities
- Warmly welcome and register guests during evening check-ins
- Handle guest inquiries with professionalism and local expertise
- Process payments and manage billing transactions accurately
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized reception area
- Assist with luggage and valet services as needed
- Resolve guest concerns promptly and escalate when necessary
- Complete end-of-day reports and cash reconciliation
Qualifications
- No prior experience required - we train all new hires
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with POS systems
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible availability including weekends and holidays
- Positive attitude and problem-solving mindset
- Must be authorized to work in the United States