Job Description
Join our dynamic team at Sunset Hospitality Group as an Evening Customer Service Associate! We're urgently hiring energetic individuals to deliver exceptional guest experiences during evening hours. This flexible part-time role offers competitive pay, a vibrant work environment, and immediate start dates. Perfect for students, professionals, or anyone seeking supplemental income with evening availability.
Responsibilities
- Provide outstanding customer service to guests via phone, email, and in-person interactions
- Manage check-in/check-out procedures with precision and efficiency
- Address guest inquiries and resolve concerns promptly
- Process reservations and maintain accurate guest records
- Collaborate with night staff to ensure seamless operations
- Uphold brand standards and cleanliness protocols
- Assist with basic administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- Evening and weekend availability essential
- Previous customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Proficient in basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and teamwork-oriented mindset
- Must be 18+ years old