Job Description
Join our award-winning hospitality team in the heart of the French Quarter! We're seeking charismatic Evening Guest Experience Specialists to create unforgettable moments for visitors from around the world. This flexible evening role offers competitive pay, tips, and the chance to showcase New Orleans' legendary charm. Perfect for students, artists, or night owls seeking meaningful part-time work in a vibrant cultural setting.
Perks include: Complimentary meals, exclusive local discounts, and paid training in premium guest service techniques.
Responsibilities
- Deliver exceptional guest experiences with warm, authentic New Orleans hospitality
- Manage reservations and seating for evening service with precision
- Coordinate with kitchen and bar teams for seamless guest journeys
- Handle cash operations and POS transactions with 100% accuracy
- Resolve guest inquiries and concerns with professionalism and grace
- Maintain pristine venue standards during peak evening hours
- Contribute to team briefings and service improvement initiatives
Qualifications
- Minimum 1 year in guest-facing or customer service role
- Evening/weekend availability (4:00 PM - 1:00 AM shifts)
- Proficiency in reservation systems and POS technology
- Exceptional communication and conflict resolution skills
- Knowledge of New Orleans culture and attractions preferred
- Ability to thrive in fast-paced, high-energy environments
- Valid Louisiana Food Handler's Certificate (or willingness to obtain)
- Positive attitude and passion for creating memorable experiences