Job Description
Join Atlanta's premier boutique hotel as an Evening Guest Experience Associate and become the heart of our evening operations. This flexible part-time role offers competitive compensation, complimentary parking, and the opportunity to work in Atlanta's vibrant Midtown district while serving international travelers and local guests. Perfect for students, career-changers, or those seeking supplemental income with evenings-only availability (4 PM - 12 PM). We provide comprehensive training and a supportive team environment where your hospitality skills shine.
Responsibilities
- Deliver exceptional guest service during evening check-ins, check-outs, and concierge operations
- Manage front desk operations including reservations, billing inquiries, and room assignments
- Coordinate with housekeeping and security teams for seamless guest experiences
- Resolve guest concerns promptly and escalate complex issues to management
- Maintain accurate guest records and confidential information
- Process payments using POS systems and handle cash transactions
- Prepare end-of-night reports and secure cash drawers
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and conflict resolution skills
- Proficiency with reservation systems and POS software
- Ability to multitask in a fast-paced environment
- Flexible availability including weekends and holidays
- Valid Georgia driver's license for parking validation
- Professional appearance and positive demeanor