Job Description
Join Desert Star Resorts as an Evening Guest Associate and become the heart of our vibrant Las Vegas hospitality experience! We're seeking energetic individuals to deliver exceptional guest service during our peak evening hours. As a key member of our front-of-house team, you'll create memorable experiences for international visitors while working in a dynamic, fast-paced environment. This flexible evening position offers competitive pay and opportunities for advancement within our renowned hospitality brand. Perfect for students, night owls, and those seeking work-life balance!
Responsibilities
- Provide exceptional guest service at check-in, during stays, and at checkout
- Manage front desk operations including reservations and payment processing
- Address guest inquiries and resolve issues promptly with a solutions-oriented approach
- Coordinate with housekeeping and security teams to ensure seamless operations
- Maintain accurate records and documentation using property management systems
- Uphold brand standards through professional appearance and communication
- Assist with valet services and lobby concierge duties as needed
Qualifications
- Minimum 6 months customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible evening/night shifts (4 PM - 2 AM)
- Proficient with basic computer systems and reservation software
- Valid Nevada work permit and ability to pass background check
- Must be 18+ years old
- Basic cash handling and math skills
- Ability to stand for extended periods and lift up to 25 lbs