Job Description
Are you seeking evening part-time jobs or a flexible schedule in the vibrant Dallas, TX area? Apex Digital Solutions is looking for a dedicated Customer Support Specialist to join our growing team.
We offer a dynamic work environment with the flexibility to balance your personal and professional life. Whether you are looking for a side hustle or a full-time career, our evening shifts provide the perfect opportunity to work while maintaining your day.
Why Join Us?
- Competitive Pay: Earn between $20.00 - $28.00 per hour based on experience.
- Flexible Hours: Evening shifts designed to fit your lifestyle.
- Remote & Hybrid Options: Work from the comfort of your home in Dallas or our office.
Don't miss this chance to advance your career with a company that values your time and contributions.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with a focus on evening availability.
- Resolve technical issues and account questions efficiently and professionally.
- Document all customer interactions and resolutions accurately in our CRM systems.
- Collaborate with the internal team to identify trends and improve service quality.
- Provide product demonstrations and explain complex features in simple terms.
- Escalate complex issues to senior management when necessary.
Qualifications
- High school diploma or equivalent required.
- Previous customer support experience is preferred but not mandatory.
- Strong written and verbal communication skills in English.
- Basic computer proficiency and familiarity with web browsers.
- Ability to work independently and manage time effectively during evening shifts.
- Reliable internet connection if working remotely.