Job Description
Are you looking for a rewarding career with a flexible schedule in the heart of Dallas?
We are currently seeking dedicated Evening Customer Support Associates to join our growing team. This is an immediate hire opportunity perfect for students, parents, or professionals seeking work-life balance.
As a key member of our support team, you will be the voice of our brand, helping customers resolve issues efficiently while enjoying a supportive work environment.
Responsibilities
- Respond to customer inquiries via phone, email, and chat during evening shifts.
- Resolve customer complaints and issues with a focus on high satisfaction.
- Document all customer interactions and solutions in our CRM system.
- Collaborate with the day shift team to ensure seamless operations.
- Identify opportunities to improve our support processes.
Qualifications
- High school diploma or GED equivalent.
- Previous customer service experience is a plus but not required (training provided).
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed.
- Ability to work a flexible schedule, including evenings and weekends.